Category: platforms & power

  • The Ragebait Economy: Why Brands Want You Slightly Angry

    On a weekday morning in New York, the subway car settles into its usual choreography. Headphones in. Eyes lowered. Everyone practises a small, private neutrality to get through the day. Then someone glances up and frowns. A poster, bold, smug, a little too pleased with itself, has broken the spell. Faces follow the gaze, a ripple of annoyance travels down the carriage, and for a moment strangers are united by a single, shared reaction.

     

    The ad has succeeded. Not because people liked it, but because they couldn’t ignore it.

     

    Ragebait used to belong to political campaigns or the murkier corners of the internet. Now it’s creeping into beauty ads, grooming brands, tech startups, sparkling-water companies, places that once sold pleasure or convenience. And that shift isn’t accidental. It’s a clue to the emotional climate of American public life, and to the new tactics brands are using to cut through a landscape thick with noise.

     

    The rise of irritation as strategy

     

    Provocation has become a design choice. Marketers may not call it ragebait, but the vocabulary is unmistakable: “disrupt the scroll,” “spark conversation,” “stop people in their tracks.” It’s the language of rupture, not persuasion.

     

    This approach works because irritation is more legible than charm. Charm takes effort; irritation is instant. Digital platforms long ago taught brands that strong emotions travel fastest, and anger, even mild anger, generates reactions. Reactions keep content circulating. 

     

    Provocation has become a design choice | Image Credit: Anthony Hortin on Unsplash

     

    Circulation becomes visibility. And visibility is the currency that every brand is scrambling for.

     

    What’s new is how this digital logic is spilling into the physical world. The subway has become a testing ground for emotional disruption. You’re captive. You’re overstimulated. Your guard is down. A provocative poster doesn’t feel playful. It feels like an intrusion. And that’s precisely why advertisers place it there.

     

    How public space absorbs online atmosphere

     

    Walk through any major American city and you can sense the shift. Once, public advertising aimed to entertain or inform. Now it often aims to interrupt. The mood mimics the internet — quick, reactive, slightly abrasive. Public space begins to feel less like a commons and more like a comment section.

     

    The effect is subtle but cumulative. Irritation becomes ambient. The day begins with a small jolt of friction rather than ease. Not enough to push anyone over the edge, but enough to raise the emotional temperature by a degree or two.

     

    In a landscape where calm is scarce, irritation becomes oddly efficient. A shortcut to visibility. A cheap emotional spike. Brands aren’t creating the exhaustion; they’re capitalising on it.

     

    This isn’t about sensitivity. It’s about the atmosphere. When brands treat everyday life as raw material for agitation, the commute becomes a site of emotional extraction. The poster isn’t merely selling a product. It’s shaping the emotional texture of the morning.

     

    The cost to brand identity

     

    The strategy delivers attention, but attention is not loyalty. This is the quiet paradox of ragebait: a brand can win the moment and lose the meaning.

     

    If a company irritates you into remembering them, they become associated with irritation — not trust, not aspiration, not desire. Even if people don’t consciously reject the product, they mentally downgrade the brand. The emotional temperature sticks to the name.

     

    The long-term danger is erosion. Warmth disappears. Coherence dissolves. Consumers may recall the punchline but not the product. And gimmicks rarely scale. What provokes today becomes wallpaper tomorrow, and suddenly the brand has trained its audience to expect stunts rather than substance.

     

    Provocation is incredibly easy to copy and nearly impossible to own. When every brand starts raising its voice, no one stands out. The volume goes up, but the meaning drains out.

     

    A culture stretched thin

     

    It’s tempting to blame algorithms or generational habits, but the deeper cause is cultural fatigue. Americans are overwhelmed by the sheer velocity of stimuli — alerts, feeds, notifications, headlines, ads stitched onto every inch of public and private space.

     

    In a landscape where calm is scarce, irritation becomes oddly efficient. A shortcut to visibility. A cheap emotional spike. Brands aren’t creating the exhaustion; they’re capitalising on it. But desperation is not a strategy.

     

    Campaigns are being built on gentleness instead of aggression | Image Credit: Olena Kamenetska on Unsplash

     

    What comes after the provocation

     

    Every emotional cycle has a counter-cycle, and small signs of a cultural correction are emerging. People seek quieter retail spaces, restaurants with no screens, hotels that emphasise stillness, even “silent flights.” The desire is not only for escape but for clarity. Calm becomes a commodity.

     

    Some brands are already leaning into this shift. Campaigns built on gentleness instead of aggression. Long-form storytelling instead of short-term shock. A return to consistency rather than spectacle.

     

    The cultural pendulum is moving toward relief — brands that lower the temperature rather than raise it. Not purity, not nostalgia, but something subtler: the pleasure of not being yelled at by your own commute.

     

    What this moment reveals

     

    Ragebait advertising isn’t a trend so much as a symptom. It reveals something about the current American mood: overstimulated, emotionally thin-skinned from too much noise, and increasingly attuned to disruption as the default instead of the exception.

     

    When public ads adopt the tone of online conflict, the boundaries between physical and digital life blur. We start to inhabit the same emotional posture everywhere — reactive, watchful, slightly on edge.

     

    Subways have always been cultural barometers. They show you the city’s preoccupations long before the city can name them. Today they tell us something subtle but important: irritation has become ambient. Not explosive, not dramatic, just a faint, steady buzz.

     

    And if that buzz becomes the norm, it’s worth asking who benefits, who adapts, and what emotional costs we’ve quietly agreed to pay.

  • How India’s App Economy Learned to Read You

    Open a phone in India and it is easy to miss how little effort is involved. Dinner appears in Swiggy before hunger has fully registered. Groceries arrive from Zepto in under ten minutes, timed neatly between meetings. CRED nudges you with a reward that feels oddly well placed. Nothing breaks, nothing asks too many questions, and the system works.

     

    What disappears in that smoothness is how much learning sits underneath it. Over the last decade, India’s app economy has become exceptionally good at recognising behavioural patterns, not just what users do, but when they do it, how often, and in what sequence. The most successful platforms no longer compete primarily on features or price. They compete on prediction.

     

    This shift did not begin with manipulation. It began with scale. Between 2016 and 2020, India underwent one of the fastest digital expansions in the world. After Reliance Jio entered the telecom market in 2016 with ultra-cheap data plans, mobile internet usage surged across income groups. Today, four out of five Indian households have a smartphone, and India ranks among the world’s largest consumers of mobile data by volume. According to India’s Ministry of Information & Broadcasting, smartphone penetration crossed 80 percent of households by 2023, while average monthly mobile data usage per user exceeded 20 GB, among the highest globally. Hundreds of millions of users came online in a compressed window of time, often mobile-first and app-first.

     

    That scale changed the economics of apps almost overnight. Food delivery, quick commerce, and fintech became winner-take-most markets. By 2022, India’s food delivery market was already dominated by two platforms controlling the vast majority of orders, while leading fintech apps reported that repeat users generated a disproportionate share of revenue. Margins were thin, competition was intense, and customer acquisition costs rose quickly. Retention mattered more than novelty. Engagement mattered more than differentiation. Behaviour became the most reliable signal platforms had.

     

    Food Delivery became one of the winner-takes-most markets | Image Credit: Erik Mclean on Pexels

     

    So apps began to observe closely. Not in the cinematic sense of surveillance, but in the infrastructural sense of logging patterns. When people open an app, how long they linger, which offers they ignore, which ones they redeem late at night after a long day. Late-evening discount nudges on food delivery apps, for instance, are often timed to coincide with historically higher order completion rates, especially among repeat users. Over time, these traces form behavioural profiles that are less about identity and more about rhythm. Hunger has a schedule, spending has a mood, and attention has a curve.

     

    The country is overwhelmingly an Android market, which means lower-cost devices, faster adoption, and looser default permission settings. Android accounts for over 95 percent of smartphones in active use in India, a sharp contrast with the United States, where iOS and Android usage is more evenly split. Digital literacy varies widely, and privacy controls are often abstract compared to the immediate payoff of convenience. In this environment, behavioural data is easier to capture than explicit intent, and far easier to monetise. Industry studies consistently show that personalised, behaviour-timed notifications convert at significantly higher rates than generic promotions, making prediction more valuable than stated preference.

     

    The result is a different relationship between user and platform. The app does not need to ask what you want. It waits, infers, and nudges. Rewards systems, flash offers, and personalised notifications are calibrated around timing rather than persuasion. The aim is not to change behaviour, but to meet it at its most predictable moment.

     

    This is why many Indian apps feel intuitive. They are not responding to conscious choice. They are responding to repetition.

     

    Cheap data, dense competition, and a massive, heterogeneous user base make behavioural optimisation unusually valuable. The app economy does not need to persuade users to behave differently. It simply learns how they already do.

     

    There is also a cultural dimension to this dynamic. In a country shaped by inequality and aspiration, everyday behaviour becomes a resource. Fintech apps learn when users feel optimistic enough to spend. Delivery platforms learn when exhaustion overrides frugality. Patterns drawn disproportionately from urban and semi-urban users are packaged into predictions and fed back as ease.

     

    None of this is illegal. Much of it is disclosed, technically, through consent screens and privacy policies. But consent here is ambient rather than deliberate. The exchange is rarely stated plainly. In return for speed, convenience, and small moments of pleasure, users offer up patterns of daily life.

     

    What makes this system powerful is not that it hides, but that it feels normal. This is not a uniquely Indian story. American platforms pioneered many of these techniques. But India is where the model sharpens. Cheap data, dense competition, and a massive, heterogeneous user base make behavioural optimisation unusually valuable. The app economy does not need to persuade users to behave differently. It simply learns how they already do. Over time, this changes what products are built for. Success is measured less by usefulness and more by stickiness. The most valuable users are not the most satisfied ones, but the most predictable ones. Behaviour becomes capital.

     

    Seen this way, India’s app boom is not just a story of innovation or convenience. It is a story about how everyday life is being translated into signals, and how those signals now sit at the centre of consumer capitalism. The system works because it feels frictionless. But that frictionlessness has a cost. It makes the trade invisible. And that may be the most consequential shift of all.